Returns & Exchanges
We want you to love your Rylee + Cru pieces, but if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags within 30 days of delivery. Please note that all sale items marked as final sale are ineligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
- 3.Package Your Items
Securely pack your items in their original packaging, attach the return shipping label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
